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Shopify has already updated your email templates to include a link that points your customers to their order status page.Your next steps are: Since you have customized one or more of your Order confirmation or Shipping notifications templates, Shopify can't automatically update the templates for you without overwriting all your customizations.

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The order status page supports shipments using USPS, UPS, Fed Ex, DHL Express, and Canada Post.

The order status page supports partial fulfillments, or orders that you fulfill with multiple shipments.

Shopify will create a second order status block with the tracking number and content on the order status page.

To make sure your email templates include the If you see a Revert to default button on the Order confirmation or Shipping confirmation template pages, follow the steps above.

To make sure your Order confirmation and Shipping email templates include the , you just need to add a tracking number to your orders.We support partial fulfillments, even if they were made through different shipping carriers.As part of the changes to the Additional scripts box's functionality, you can add content boxes to your checkout's order status page using a Java Script object.When you fulfill or update orders and include a tracking number, your customers can receive a link to the order status page by email.The URL to the order status page is delivered by these email templates: Your email templates control the Order confirmation and Shipping emails that are sent to customers when you fulfill and update orders.When someone accesses an order status page from a different device than the one used to complete the checkout, there is a login requirement to secure the customer's information.To access the page, your customer needs two credentials: You have the same control over the language used on your order status page that you do over the rest of your Shopify store.On the order status page, orders made through unsupported carriers still display a tracking number that links to the shipping carrier's website where your customers can get more information about the status of their order.Unlike supported carriers, the order status will not be displayed, and the pin on the map will not update in real time.You'll need to make sure they are ready to automatically send the order status URL to your customers.The URL directs the customer to the order status page.

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